LOST or DAMAGED ITEMS

We have a policy (procedure) on patrons replacing our books with the exact same edition by ISBN (International Standard Book Number).

BUT, we can't assume that other libraries have the same policy. Before telling someone they can replace a lost or damaged book, make sure it is our item. If it isn't ours we will need to call the owning library to see what their policy is on this.

Refer questions to me.
Jody