If you receive a phone call from a patron requesting a hold and unable to find the hold within system, please fill out a hold sheet. Reference staff will call the patron when the hold is placed or not placed.
This is due to the length of time it can take to place a hold.
1.) we often have to look at various catalogs to place holds
2.) we need to read the library's lending rules before placing the holds
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment