Tuesday, November 10, 2009

Customer Service - Please respond via email that you have read this

I expect everyone to provide the best in customer service. Whether you are dealing with children, seniors, teens, a difficult situation or issue, a customer with a concern, etc. you need to bring your best to your job. Professional and courteous service is the expected standard here.

Respect the fact that you work in a customer service setting and must provide courteous and welcoming service. Or this atmosphere may not be the place for you to work. I expect all staff to be responsive and helpful to all of our customers in a positive manner, no exceptions. I also expect you to provide fellow staff with the same courtesy, respect, and support. Again, no exceptions.

Please come and see me if you have any issue that we need to discuss.

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